Cataleya: Privacy Policy
Privacy Policy
This Privacy Statement pertains to the handling of personally identifiable information collected from you or otherwise obtained in connection with the Cataleya application. Cataleya Solutions Pvt. Ltd. provides this application. By using or accessing the application, you confirm your acceptance of the practices and policies detailed in this Privacy Statement. Your use of the application signifies your consent to our data handling practices as described herein.
Personal Information You Provide to Us:
We may collect and retain information that you submit to the Application or authorize us to obtain, such as from your Facebook account. This information may include your full name, email address, gender, IP address, browser information, username, demographic details, and any other information required to provide the services offered by the Application. We handle this data with care and in accordance with our privacy policies to enhance your user experience.
Personal Information Collected Automatically:
We collect and store specific types of usage-related information each time you interact with the Application. This includes data such as your computer's IP address, browser information, Facebook user ID, Facebook Page fan status, and URLs accessed. Please note that this information may be shared in an aggregated, non-personally identifiable form with our partners for various purposes. We treat this data with care and prioritize the privacy and security of our users' information.
Application Partner treatment of Personal Information
Cataleya may share your personal information with the relevant Application Partner. However, it's essential to note that the use of your personal information by the Application Partner is governed by the Partner's distinct privacy policy and not by the terms outlined in this Privacy Statement. You can access the Application Partner's privacy policy through their Facebook application, as it is linked from within the Partner's application. Please review the Partner's privacy policy for details on how they handle your data.
Users who have engaged with Cataleya's chatbots or registered to use Cataleya's product have the option to request the deletion of all data collected during their product usage. To initiate this process, users should send an email to privacy@cataleya.ai, including some identifying information to enable Cataleya to process the request and permanently remove all data from its systems.
Upon receiving such a request, Cataleya commits to processing it within a reasonable timeframe, taking no more than 10 business days. This responsive approach ensures that users can exercise their data deletion rights effectively and in accordance with applicable regulations.
We understand that personal information about our users is crucial, and we want to assure you of our commitment to safeguarding it. We do not rent or sell your personal information to any third parties, except in cases where we share your information with relevant Application Partners as explained in the "Application Partner Treatment" section above. We share your personal information only as outlined in the sections below, ensuring transparency and responsible data handling.
Application Partners: Your personal information may be shared with an appropriate Application Partner. (see the “Application Partner Treatment” section above).
Agents: We may engage other companies and individuals to perform tasks on our behalf, necessitating the sharing of your information with them to provide products or services to you. Unless we inform you otherwise, these agents of Cataleya do not have the right to use your personal information beyond what is required to assist us. By using our services, you consent to our sharing of personal information for the purposes outlined above.
In certain situations, such as asset purchases or sales, customer information, including personal data, may be transferred as part of the transaction. Additionally, if Cataleya, or a substantial portion of its assets, were to be acquired, or in the unlikely event of Cataleya Solutions Pvt. Ltd. going out of business or filing for bankruptcy, user information could be one of the assets transferred or acquired by a third party. You acknowledge and agree that such transfers may occur, and that any entity acquiring Cataleya may continue to use your personal information as described in this policy.
Protection of Cataleya and Others: In certain circumstances, we may be required to disclose personal information to comply with the law, enforce our terms of use and agreements, or safeguard the well-being of Cataleya, our employees, our users, or other individuals. This may involve sharing information with third-party companies and organizations for the purpose of preventing fraud or reducing credit risk. We will always act in good faith when making such disclosures.
With Your Consent: You will be notified and able to prevent sharing of personal information, except as previously stated.
If you choose to use or access the Application, any dispute regarding privacy is subject to our Privacy Statement and Terms of Use. This includes limitations on damages and arbitration of disputes.
The Application may permit you to link to other applications or websites. Such third-party applications/websites are not under Cataleya's control, and such links do not constitute an endorsement by Cataleya of those other applications/websites, or the services offered through them. The privacy and security practices of such third-party application/websites linked to the Application are not covered by this Privacy Statement, and Cataleya is not responsible for the privacy or security practices or the content of such websites.
Log Data
In the event of an error in the Application, we may collect data and information, referred to as Log Data. This Log Data can encompass details such as your device, Internet Protocol ("IP") address, device name, operating system version, the configuration of the Application at the time of usage, the timestamp of your interaction with the Application, and other relevant statistics. This data is instrumental in diagnosing and addressing errors to enhance your overall user experience.
Cookies
Cookies are small data files that typically serve as anonymous and unique identifiers. They are sent to your browser from websites you visit and are stored in your device's internal memory. It's important to note that the Application does not explicitly use these "cookies." However, the Application may incorporate third-party code and libraries that utilize cookies for data collection and service improvement purposes. You have the choice to accept or decline these cookies and can configure your device to notify you when a cookie is being sent. Please be aware that if you choose to reject our cookies, certain parts of the service may become inaccessible or may not function correctly. Cookie preferences can impact your experience while using the Application.
Cataleya allows you to view and, in certain situations, update your personal information. This list is subject to change if the Application changes.
Our website and the services provided through Cataleya are not designed for children under the age of 13. We do not knowingly or intentionally collect information from children under the age of 13. We firmly believe that children, regardless of age, should seek parental consent before sharing any personal information online. We encourage parents to actively engage in and oversee their children's online experiences to ensure their safety and privacy.
We greatly appreciate the trust you place in us by providing your Personal Information. To protect your data, we employ commercially acceptable methods and security measures. However, it's important to acknowledge that no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure and infallible. While we strive for the highest standards of security and reliability, we cannot provide an absolute guarantee of data security. Your understanding of this inherent limitation is important to us.
Cataleya reserves the right to make amendments to this Privacy Statement periodically. The use of information we collect is subject to the Privacy Statement in effect at the time when such information is utilized. In the event that we modify how we handle personal information, we will inform you by posting an announcement on our Site or sending you an email notification. Users are obligated to adhere to any changes in the Privacy Statement when they use or access the Application following the posting of such modifications. Staying informed about our privacy practices is important to ensure compliance with the most current policies.
If you have any questions or concerns about your privacy on our website, please send us a detailed message at hello@cataleya.ai. We will do our best to address your concerns.